A contact page is important because it builds trust between a business and its customers. It’s also a great way to communicate with them and show more of your business ethos.
If Call answering services all of your sales are made by mail you can expect to up your total sales by at least and more likely to simply by offering the credit card option. If you plan to use the telephone a great deal as a marketing tool, offering a credit card buying option could double or triple your sales.
Other: You don’t always need to hire a company to outsource your business. You can hire people to do certain things for you that you cannot do on your own, or just don’t have enough time in the day for. College students are great for doing paperwork for you. They are also good for running errands and things of that nature. You can hire people and teach them how to do things the way you want it to be done. If they can do it half as good as you and you hire 2 or 3 people to do the same thing, then your doing good.
Always answer your phone, even in the middle of the night. Don’t pretend to be a 24 hour locksmith if you’re going to ignore your phone. If you really can’t, for example if you’re at a party or on holiday – give your phone to someone who can answer the call for you, and explain you’re not working that evening. You could also consider a professional answerpoint.co.uk, who will answer your phone politely for you and then text you the details.
In case of 1300 numbers in Australia the cost of the call is borne by you and the caller. A customer calling from a landline number to a 1300 number pays the cost of a local call which is almost 30 cents and from a mobile number is charged at normal mobile rates of the mobile carrier.
You can specify how you want individual calls to be answered, so if you have clients that need to be put through to you right away and less important calls that you want messages taking for, an outsourced contact centre is well-equipped to deal with them appropriately.
If you think using an outsourced contact centre or telephone call handling service could be right for your company, why not look for a supplier today?